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Fig

United States

1 Reviews
8 Reads
1 Useful

1 review

Needream

I ordered 2 of the same items

I ordered 2 of the same items. I was not satisfied with the style or texture of the items. I immediately requested a refund and to return the items as indicated by their return policy. The items were unused and in original package. The first reply was to keep the items and I would be refunded $8. The items cost $70. I refused their refund. I was then sent an email asking about a refund of $15. I again refused. Now an email indicated that returning the item would be an expensive shipping cost for me and a refund offer of $30. Their refund policy says nothing about a return shipping fee. I feel quite upset that I am unable to do a simple return. I will never order from this company again.

2026-07-29Helpful 1