The test description was misleading
The test description was misleading. I intended to measure my estrogen levels as a male and purchased their general estrogen test, which is advertised as suitable for both men and women. However, the results I received were extremely high and appeared inaccurate. After doing some research, I discovered that this test is widely reported to be unreliable for men, often producing results that significantly under- or overestimate actual levels. I also contacted customer support to request either a refund or a discount toward a more accurate test, but my request was declined.