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Ms.Gina

United States

1 Reviews
7 Reads
1 Useful

1 review

Best Buy

No tech support

I called the store to see if they sell USB drives so I can store some information from my phone they said yes they did I asked if they had support someone there who can help me being that I'm not that savvy they told me yes and indeed they did however when I got to the store that wasn't the case so I had to make a trip back up there and the girl assisted me and how to do that okay so I needed another Drive for my other phone and the product is by ScanDisk oh it's so simple you can just go to all the Geek Squad to help you okay is there a charge for Geek Squad oh yeah there's a $40 charge for Geek Squad what you mean to tell me purchase of product from Best Buy then you going to force me to go to Geek Squad in order to get a little bit of tech support that you guys could give me I said I'm not paying them no $40 so try to do it on my own found myself going back to the store again no mind you I have a concussion I have a lot of things on my mind and things don't register the way that they should so you might say they discriminated against my disability okay how are you going to force me to spend my money with Geek Squad because you guys have a contract with them and put them in your store I'm not going to spend 40 extra dollars to just get a little bit of tech support in which Best Buy could have provided that thank God for common sense so I Googled if there was a number for scan disk cuz the print is so small on the packaging and they sure don't tell you oh well why don't you reach out to scan disk and they can help you know they want you to go to Geek Squad this is a bunch of hogwash foolishness and ratchetness I've never seen you purchase some type of electronic from store and he couldn't give you any tech support I seen I said so if I purchase anything in the store and I don't know how to use it you mean to tell me I have to go to Geek Squad oh no not everything all nonchalant it's ugly it's ratchet and it make me don't want to do this business with Best Buy anymore

2026-07-13Helpful 1