BUYER BEWARE. 5Star Reviews May Be Fake
*Edit: You cannot find my order because I used my maiden name and email to sign in here. I am not risking you emailing and texting me all day and night again. My review is legit, I just don't want to be harrassed by you. I wanted others to be able to hear the truth without you coercing me to take my review down. After finally deleting my review (because they kept texting and emailing me asking me to, saying that they were losing their bonuses, losing their salary, etc. due to my very truthful, albeit negative review), I could not in good conscience not come back and warn others about this site and hair quality. I was given an incorrect tracking number that was not remedied until I left my negative review here. Once they saw that, they let me know they had lost my hair and needed to send me a replacement, which then put in motion me receiving a replacement in a different color, with a tracking number that actually worked this time. Please know, that initial emails, social media messages and comments under their posts, and inquiries about this non-working tracking number were ignored until I left a negative review here. It was only after this that they reached out and conveniently let me know the warehouse had lost my order and they were sending a replacement. I left my negative review up until I received the hair and wanted to ensure all went well with delivery. During this time, they incessantly emailed, called, and texted me asking me to take my negative review down, even offering me money and "points". I took it down so they would leave me alone, but I just wanted to be truthful and warn someone else out there. These 5 star reviews are in exchange for incentives sometimes, and they will harass you if you leave a negative review and coerce you by saying they are not receiving their salaries or bonuses until you take it down. This is predatory behavior for smelly, poor-quality hair. Just beware. Order elsewhere. There are so many red flags and I could not in good conscience not tell you the truth as a consumer who probably works very hard for their money and deserves transparency and ease during your ordering process.