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Chechivitha

Netherlands

1 Reviews
3 Reads
1 Useful

1 review

EWA Language Learning

"I am writing regarding the EWA English…

"I am writing regarding the EWA English learning app On 29.032026, I was charged 1690 without my consent. I did not confirm this payment, and I never intended to renew or start a subscription. For the past 4 days, I have been trying to contact EWA support through the app and the official website. No one has replied. My emails do not even appear in my "Sent" folder, which suggests their support system is not functioning properly or is deliberately ignoring refund requests. Additionally, there is no cancel button inside the EWA app or on their website, making it impossible to unsubscribe or stop recurring payments, which violates consumer protection laws. I demand: 1) an immediate full refund to my card 2) cancellation of my subscription; 3) confirmation that no further payments will be taken. Transaction ID 3414294096 If I do not receive a response within 24 hours, I will dispute the charge with my bank and file a complaint with consumer protection authorities.

2026-04-01Helpful 1