We are writing about our recent…Factory Reset Protection (FRP) is Unbreakable!
We are writing about our recent experience to benefit others who might find themselves in a similar situation to us. Our Samsung Android phone suddenly locked us out even though we never set any form of security protection on the device and even if we did, advancing age prevented us from recalling it. We became desperate to gain access to the phone to retrieve our precious Phots, Videos and other sensitive personal information. While searching the internet for a solution we came across Dr. Phone from Wondershare. The outrageously inflated claims made by Dr Phone convinced us to download the application and pay for what we thought a 1 off use of the licensed software to unlock our phone. Not surprisingly and much to our disappointment, the Dr. Phone Android unlock software IS NO MATCH for the unbreakable Android security called “Factory Reset Protection” (FRP)! The Dr Phone Android Unlock Software failed to live up to the hyped claims made by Wondershare! About 5 months after we purchased the license for a one off use of Dr Phone (usually a 1 month license), we noticed the sudden debiting of 4 monthly instalments out of our account followed by a further 2 instalments! It appears Wondershare had setup a recurring subscription on our bank account for the Dr Phone software without our permission or consent! Furthermore it seems purchasing a Wondershare product automatically setup a recurring subscription unless we the customer cancels it. The recurring subscription was never mentioned anywhere on the Dr Phone website! We since closed the Wondershare account we never needed or wanted! We complained to our payment service provider who investigated and then refunded the unwanted subscriptions. The only positive from this experience is we learnt never to believe what we read on the internet!