If you're able to give a -0 review I…
If you're able to give a -0 review I would. I have a family emergency thought this was a great price for an airline ticket. Within 10min they were calling me (leaving no messages) and sending me emails to quickly call them back. I called back a male answered and immediately put me on hold. Someone else picked up told me they had to reprocess my payment since it had declined. Then after being on hold for awhile a manager picked up started asking me if I was ok with the restrictions of my flight. I said I wasn't agreeing with anything til I heard these restrictions. Well according to this mgr I bought a non-refundable greatly discounted ticket, but I wasn't guaranteed the trip. What I paid for was for a stand by ticket, no carry-ons or checked luggage allowed only an 8in purse. Since I wasn't agreeing to that I can upgrade but had to pay over $1000. Once again I wasn't agreeing to that at all. Was told multiple times that my monies were non-refundable. Then they found another airline that I can take a personal and carry-on luggage but once again had to pay more money. After telling this manager we wanted nothing to do with this scamming business he had & us hanging up on him multiple times. He kept on calling back to continue harassing us. My husband had to threaten this so called manager that we were gonna call the police for harassment. They stopped calling for about 2hrs then started calling us back again from different unknown numbers. This company shouldn't be in business at all. THEY ARE JUST SCAMMING PEOPLE OUT OF THEIR MONEY!!