Discrimination
My experience was horrible. I paid 500 dollars for Meta Glasses because I assumed Best Buy would be able to deliver. First they used some shipping company i've never heard of. Then when I didnt recieve my order I called and was offered a free replacement. I told them I was disabled and unable to leave the house. They then told me I would get a refund. I get an email a week later saying no refund is possible. So If I wasnt disabled and was able to pick up the order I would have gotten my device. This is discrimination and I would suggest never trust Best Buy if you like recieving orders.