Prices quoted on their website are misleading and unsatisfactory customer service
Quote from website for Texas "The price of an appointment is based on the complexity of a patient’s case and the healthcare professional’s expertise and years of experience. The price ranges from as low as $45.00 to a max of $149.00" I shopped prices for competitors, and this range was the lowest I could find. I uploaded a concise information narrative about my wife's condition, length of disability, pain scale, treatment modalities and prescription medications attempted and activities of daily living that were impacted, everything that should make the physician's decision easy as far as meeting the criteria for Texas. We also submitted spinal x-rays complete with the radiologist's findings and diagnosis. With us providing everything we did, I was expecting to be paying an amount less than the maximum. We were charged $149. We waited in the virtual waiting room for around 25 minutes for the doctor's appearance. There was no interview. He asked for the last 5 digits of the social security number. There was no time to ask any questions before he signed off. We called later to add me as a care giver so I could pick up her medications for her if she wasn't feeling well. We were told there would be a $45 fee for doing the paperwork. Since the doctor was late for the appointment and spent less than 3 minutes with us, I didn't think it would be unreasonable to waive the fee. It appears the company is more concerned with maximizing profits and less about providing satisfactory customer service and transparency in pricing. If everyone in Texas is being charged $149 for a prescription, please don’t indicate that there is a price range, just say it’s $149