I've now purchased two Poseidon systems…
I've now purchased two Poseidon systems from Ultimea: the first was D60 for my father-in-law and he loves it, and the second is the D70 7.1 for my Dad's upcoming birthday. Unfortunately, in ordering the system for my Dad I forgot to choose the CAN regional option so after purchase I was notified that the system was currently out of stock in Canada. The email I received from Ultimea was personalized and I was able to write back and actually have a real person respond! We've gone back and forth a few times now and every single time I've received a reply literally within minutes. I've been really pleasantly surprised with not only how fast they respond, but also how accommodating and polite they are. Most companies usually reply with "Sorry to hear you weren't satisfied, we try out best, but won't be able to satisfy everyone...". Not with Ultimea!!! They actually seem to care about my experience with purchasing from them. Can't say enough good things. I can't wait for my Dad to get the systema and fire it up.