I originally wrote a positive review…
I originally wrote a positive review because the higher ups offered us a free item for 5 star reviews and at the time I was blinded to the reality of the situation. The products are okay, but often times some items you have purchased will end up accidentally packed onto other customers packages. Some shoppers bad behaviors are protected and enabled, while others are punished harshly without explanation or the opportunity to explain themselves. The manager can be quite condescending, she will encourage customers to suggest products that should be stocked, but she has no issue shooting a majority of requests down in an inappropriate manner publicly or privately. She will also wait to stock new series long after competitor shops have, claiming a better deal, yet when they finally do arrive the retail price is identical or higher than those of competitors. This shop often holds events where they promise a free gift for those who purchase above a certain amount, such as over 80$-100$. The free gifts are determined by a sort of number draw, draw a number, you get a certain gift. Some gifts are impressive, such as small ceramic bowls, but others are incredibly underwhelming, such as a bag of beans that retails under $10. More often than not you will draw one of these underwhelming gifts. The events also includes random bags of beans, which cannot be gifted or traded for any samples. The beans are typically leftover products from older series that no one has expressed interest in or purchased. Same goes for the plush blind bags.