We had an extremely disappointing…
We had an extremely disappointing experience with International Van Lines during our move from Florida to Oregon. Unfortunately, thousands of dollars worth of our belongings were damaged, lost, or never returned. Our shipment arrived weeks later than originally promised, and when it did, many items were either broken or missing entirely — including two damaged beds, missing electronic cords and devices, a missing sleeping bags, mat, dresser mirror, cooler, and numerous other badly damaged household items that we had to end up replacing. It was shocking to see the condition of our goods after trusting a full-service moving company with everything we owned. To make matters worse, we found all our home contents had been “on-sold” during transit, and there has been no meaningful accountability or resolution. We spent hours documenting everything through their insurance portal, only to be offered a reimbursement of approximately $165 far from what was lost and damaged. Having moved cross-country before (and even internationally) without issue, this experience was incredibly disappointing and stressful. Based on our experience, we would not recommend using this company under any circumstances.