Order issue notification
I ordered the bike and waited for it to be built and shipped. After over a week of no notifications on the status of the bike I checked the order and it still said pending. I gave Evo a call and found out that it was on hold because the shipping and billing addresses were different. I was never notified of anything. I had to call and check in on my order myself. I understand billing issues with large orders, but I am disappointed with the lack of notifying the customer when there is an issue. The guy who helped me on the phone was great and resolved the issue for me. Everything else about the order went great.