I placed an order on Saturday it’s Thursday and they won’t refund me
I placed an order on Saturday, decided to change the model I ordered for a bigger more expensive model mower. I live chatted them an explained this. I was advised to cancel the order and place a new order. It is now Thursday… they still have not issued me a refund and are ignoring all my messages. This is a serious warning to all those thinking of buying mammotion… go buy a husqvarna from a dealer that will care about you and not ignore you. I’m going to go to my bank now to dispute the transaction. I’m in total disbelief of the service that this company gives when they are presented so well. (For context the order is showing as un-fulfilled and the only way to get in touch is via live chat…. They just say they need to pass it onto their superiors?)