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Sara Curry

United States

1 Reviews
2 Reads
2 Useful

1 review

Shift4

This company is an absolute thief!!

This company is an absolute thief!!! i’ve paid for a wireless fee for a unit that i don’t even have !!!! then i find out they kept 930.00 from a 2163.00 transaction!!!! i called customer service about a charge that i accidentally added an extra number by mistake so she takes the 21863.00 charge and reduces it to 19700.00 but instead of fee correcting itself it kept the % fee for 21863.00!!!!! then i called within 24 hrs to fix and that’s what they did !!!! and i find out that im paying for premium customer support!!! i asked to talk to a supervisor and the girl refused she just kept saying… they are going to say the same thing!! so then she gives me the em a i l legalsupporttickets @ shift4.com. i’ve sent 3 emails over the last 3 weeks and no response!!! i also find out their going to charge a flat fee of 250 or 350 for what??? go somewhere else.. im turning these guys in!!

2026-04-15Helpful 2