Customer Service is BAD
I purchased my third collar tag a few months back after the two other tags that we had for several years were great. Sadly, on this tag, after a few months, the engraving on the upper portion already started fading and this is on a 90% indoor dog. Here’s why the three stars on the review. I’ve tried to make contact with the company to see what can be done about the issue and I cannot get a response from them. It’s sad that they make such a good product, normally, but their customer service is pretty much crap. Good luck if you need a response from them.