I am honestly so disappointed…
I am honestly so disappointed I decided to shop with Elegoo! My Centauri Carbon 2 came with 3 notable cracks inside the unit across the bottom. I reached out immediately to Support and they suggested I fix it MYSELF with a repair part. They then asked me to repackage and ship it back before they'd send out a replacement unit, which has taken 2 weeks to get back to them (received the initial shipment in only 3 days). Still waiting for a new one to get sent out. Not even a roll of filament offered as an apology for this experience. Brutal customer service!