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Jess

United States

1 Reviews
1 Reads
0 Useful

1 review

Havie

Troubleshooting Help

I was having issues with the battery life on my lamp, but I didnt realize that if the remote is used to turn the lamp off, it stays in sleep mode, thus draining the battery. I thought the light was simply not working. Isabelle did a great job explaining it all to me and troubleshooting. While I wish the remote could be used solely for the on and off of the lamp, I still really enjoy the way the colors move and the various options of colors.

2026-04-19