Atrocious product support
ATK is seemingly refusing to support the Yogo 75 which has shipped with completely broken firmware, major issues with connectivity and latency. Support gave out instructions on how to downgrade firmware in Chinese and told people to translate it themselves. Of course, downgrading firmware doesn't work. Zero transparency around whether they're aware of the problem. Are they trying to fix it? Are they able to reproduce it? Do they know the root cause? Who knows, not customers, since ATK seemingly can't/won't communicate with people either through email or their discord.
