The hassle of Monthly Refills!!
It is difficult to get refills monthly if your insurance will pay for your medication. Their website experiences difficulties all the time and says “Whoops refresh the page” over and over. If you call the Customer Service line you have to pick the correct option of the day/night - usually the one option that works only is for New Patients (wonder why). For all other options when choosing you are put on an eternal hold or an eternal loop of the same message. My guess is they do not make enough Money on insurance paid customers to even fool with them. And the money is made in the compounding…. Good luck! And the email address given to help isn’t even valid - all you can do is laugh at the chaos!!!!