Fix their shelf tags to be consistent…
Fix their shelf tags to be consistent with their coupon ads and (don't bait and switch like they did on the 11 inch plier set that are on sale now, one has coupon , the other one does not). This is not by accident. This is on purpose to trick the customer. Two separate pliers look IDENTICAL? , but only one has a coupon in phone not on shelf. Shelf tag does not identify it whatsoever. The consumer does not know he didn't get the coupon price until he looks at the customers receipt later on. Thus , explaining why they're returned policy is so good. That makes sense. PS, I HAVE BEEN IN RETAIL FOR FORTY YEARS, AND (I HAVE NEVER SEEN SHELF TAGS AND PRODUCT PLACEMENT, SO MISLEADING AND DECEPTIVE.IN MY LIFE)... I DARE SAY THERE HAS TO BE SOMETHING ILLEGAL ABOUT WHAT THEY ARE DOING. IF NOTHING ELSE , IT SHOULD BE LOOKED AT THOROUGHLY...