For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Lance Hillier

Canada

1 Reviews
5 Reads
0 Useful

1 review

Direct Window Parts

Contacting someone in the company could use some improvement the website informativecontac and…

I found the website informative and easy to order items. Once I placed an online order I recieved an order confirmation with an order number promptly. I recieved my order within a week of ordering and a shipping confirmation prior to that. I recieved the items as described no problems. The reason I only gave 4 stars is because I had tried a number of times to contact someone from this company in regards to my order and was never able to get a reply. Their toll free number is voicemail with no options to speak to anyone in person I left a message which was supposed to be replied too within one business day and never got a response. I also left a typed message in a box on their site and got no response from that either. I think there is room for improvement on their customer communication skills. Aside from that issue it was a good transaction.

2026-04-25Verified