Lying/ Bait & Switch all in one recorded call
They get 1 star only because the car was actually delivered. Was not picked up or dropped off on time but it eventually came. Now let me explain my experience. I was quoted $800 and paid a $150 deposit fee to get a driver assigned. Once a driver was assigned the price magically doubled. The drivers don’t know nor do they make contact with the representatives you speak to over the phone. The quote you’re given is solely to make you pay a deposit. After having to get 3 different drivers assigned because of dumb reasons like they “lost their phone” or they “need another day” the 4th driver actually came to pick up my car after I called the company enraged. Once the 4th driver was assigned they told me the driver requests an additional $200 deposits for “fuel and expenses” which turned out to be false since I now have text message proof the driver was unaware of this. Even when dispatch called me & I explained this & they said this was a common issue with USACarship. Fast forward 1 week when my car was delivered not only did I pay double what I was quoted, but an ADDITIONAL $100 because the drivers contract had the actual amount that I was never told about on it. They take your money, promise you email confirmations & contracts but never send them & of course, they NEVER answer the phone once they learn your number. I would say they are a scam but since my car was actually delivered and not stolen I’m gonna label them a bait & switch company. After they doubled the price I started recording every call & message between me, them, dispatch & the drivers. I will be taking all of this info to every review site, my bank, BBB, and local Atlanta new stations where they are based to spread awareness. Use this company at your own risk but beware the risk is sky high. Read through all the reviews not just the 5 star reviews from bots claiming these people to be “so professional”. After realizing how many people this has happened to I feel as though I should be the one to put an end to it since I have nothing but time on my hands due to retirement. Hear this USACarship, getting the money you stole from me will not stop me. Reaching out to me will not stop me. Old age will not stop me. I’m going to pursue you to the fullest extent of the law. I’m reporting you to every news station in your area AND mine. I’m posting everywhere that offers reviews whether it’s online or social media. My new mission is to make you stand in front of a judge and be tried for your actions no matter how many years it takes. It’s my turn to play games now.