Recently in April
Recently in April, instead of me being able to get an early refund, suddenly the system requires that the item need to be inspected at warehouse first which takes 3-5 days. I called them & they told me its automatic trigger in the system with no known cause. I thought thats a very weak reason. If they want to change certain things, should at least inform customers. there could be some changes within Lazada; a system doesnt decide things on its own.