Payment was deducted via TNG eWallet
Payment was deducted via TNG eWallet, but the order was marked as completed even though I have not received the full items in my game account. The merchant mentioned there will be a delay, however the delivery is still not fulfilled. This is not a proper completion as the items are not fully received. Kindly assist to check this transaction and resolve the issue, or provide a refund if the service cannot be completed.