Zero stars
**Rating: ★☆☆☆☆ (Zero stars if possible)** Do not, under any circumstances, order anything from Deodap. If you value your hard-earned money and your sanity, run in the opposite direction. My experience with this company has been nothing short of a nightmare, revealing what appears to be a systematic and calculated effort to defraud customers. I ordered a product (specifically, a [Insert Product Name here, e.g., Portable Washing Machine]) from them, expecting a functional item. Instead, what I received was a complete "dud"—dead on arrival and utterly non-functional. Based on my experience and countless other reports, this seems to be their standard operating procedure: they either deliver a completely wrong item or ship products that are already broken or damaged, hoping you won't fight back. This is where their truly absurd and fraudulent business practices begin. When I immediately contacted their support to initiate a return or replacement for this defective piece of garbage, they had the audacity to demand an **"unboxing video"** to prove that the item was damaged upon arrival. This requirement is logically flawed, manipulative, and designed solely as a barrier to prevent customers from exercising their rights to a refund. Consider how preposterous this is: 1. **The Catch-22:** How is any reasonable consumer supposed to know that a product is damaged or defective *without* opening the shipping box first? Their entire return policy rests on an impossible premise—you must prove damage in a state where you are not supposed to know damage exists. 2. **No Communication:** If this absurd recording is mandatory, why was I not explicitly informed of this *before* the purchase? They didn't notify me via WhatsApp, email, or a prominent warning on the checkout page. They bury this clause deep in their fine print (or perhaps invent it on the spot) as a "gotcha" tactic. 3. **Unrealistic Expectations:** Who in their right mind records a continuous, unbroken video of every single mundane parcel they receive? Average consumers do not set up a camera production team for a standard package delivery. By demanding this, Deodap is actively exploiting the standard, reasonable behavior of consumers. They are counting on the fact that you won't have a video so they can arbitrarily deny your claim. It is a disgrace. This isn’t a return policy; it’s a mechanism built to scam people. They ship defective or damaged inventory, and when you try to use legitimate consumer protections, they use a pre-designed trap to make sure you keep the broken item and they keep your money. They are preying on customers. The Consumer Court absolutely should take notice and action against Deodap for these deceptive and fraudulent practices. **The Verdict:** Absolute fraud. If you order from them, you are playing Russian roulette with your money, and Deodap controls all the bullets. Consider yourself warned. Save yourself the stress and expense: DO NOT BUY.