I am in the early process of writing a review based on cancellation of service
Updated Final Review: 11 May 2026: After numerous emails (19 emails in total) going back and fro, Steve.ai eventually refunded the full amount I paid which I can confirm I received back in my bank account. Some of their emails were vague, however, in the end the staff did acknowledge they would refund and that is exactly what they did. They did state that they do not normally process refunds, however, the option of free trials were limited, and it would be a great idea if Steve.ai allowed for the free trial to be applied to all subscription levels. I updated my experience from a 1 star to 3 stars since communication was lengthy and at one stage was being treated as a joke. In the end, they did come good on a refund. The app designers need to take into consideration the users feedback. Initial Review: 03 May 2026 I am in the early process of writing a review. In this review I will be transparent, neutral and professional. This review is not limited in any way to just merely a written response, and as social media is rampant, other social media platforms will also highlight the process of this enquiry and how it has been dealt with. The public will be able to then form an informed opinion based not on bias but on facts. Steve.ai response to my request will form the opinion of the public in a positive or negative light. Once the request has formally been dealt with, an update status will also be posted to this review to highlight overall customer feedback with a rating of 1-5 sliding satisfaction scale. My review is based on requesting an immediate refund within a 24 hour time frame due to the app not being able to perform certain tasks, and at this stage, no definite answer from Steve.ai has been given as to whether the refund will be actioned. I am awaiting a response and will update you all in due course.