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Michael Rich

United States

1 Reviews
5 Reads
1 Useful

1 review

Lumen Inc

Complete scam

Complete scam, do not buy.! I purchased a Lumen device and a year subscription. After opening the unit and setting up the app. The app asks for your credit card information to set up auto renewal. I don't want auto renewal, but the app holds you hostage and won't allow you access to your already paid for account unless you enter your credit card info. I trying to cancel and was told since I already opened it i can't get a refund. And since I used my HSA to buy it I can't even get my annual subscription refunded? Complete scam!

2026-05-04Helpful 1