Dishonest company
Bought a pair of sneakers. First the packaging I received them in was not great: not a shoe box like shoes usually come into but a sort of plastic bag, wrapped in plastic. They look good and comfy but sizing is completely off (despite following the measurements advice). Impossible to get hold of them for a refund despite following their returns policy. I am now stuck with a pair of shoes that I can't return, can't get refund for, and can't wear either. These are not the signs of an honest company.