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Kelly

United States

1 Reviews
8 Reads
0 Useful

1 review

Calming Co.

The "customer service" is non-existent

The "customer service" is non-existent. On April 21 I placed an order for "2 X Half and Half". - My order was returned to sender for no reason. - Emailed "customer service". I was told that I would receive a "replacement order". - The "replacement order" was WRONG. It was only 1 pack of pineapple and 1 pack of berry. Apparantly a person named "Cebastain" is the only employee at the company. He's the one who kept emailing me with wrong information. I could not get him to understand that my "replacement order" was wrong. I sent multiple emails and screenshots of my original order receipt and a photo of what I received. - He responded, "You have already received your replacement order." He never could comprehend that I the "replacement order" was WRONG. I will never order from this place again.

2026-05-06