Issues for client's connecting to Ruby
Since March 15, 2026, three clients have told me that when they call my line (which Ruby picks up), they get a noise then dead silence. I have told Ruby about 2 of the 3 callers. Ruby has a note of the caller and the phone number but claim there was no one on the line. After 5 answering services in 11 years, this has not happened with any but Ruby. While I like Ruby's answering style the most, it troubles me that 3 of my clients have not been able to reach me for a scheduled call or over an urgent issue.