I purchased a TV
I purchased a TV, paid for delivery and installation. Since they refuse to schedule anything but the day until the night before, I had to block an entire day and not work. Thursday night I did not receive the promised call with a 3 hour window. Following my complaint, I was told Friday morning they would arrive between 12-4. The completed the COI and knew deliveries stop at 5:00pm. At 3:50pm I receive a call that they can not make until 8:00 pm at best. Having no choice I canceled. I attempted to reach customer service. That is nothing more than theatrics. There is no customer service. Nothing but virtual mazes. I followed up with letters and emails with zero response. They clearly couldn't care less.