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Celene

United States

1 Reviews
3 Reads
0 Useful

1 review

Sintra

Terrible CS. Sneaky with charges. Work Vanished

I wanted to love this and at first I did. But I created a lengthy project and all my work completely disappeared. It was in the chat as proof but not clickable and not in brain ai even though it was saved there. I contacted cs over and over to see what could be done and was treated very poorly. This isn’t cheap and it was very surprising to see how dismissive they are when you try to get what you paid for. I didn’t have enough credits to re create the whole project and they refused to credit me even though the chat bot itself put in a request on my behalf to fix the error and rectify the issue. The product is no good if it disappears, they can’t fix the issue and won’t credit you. Went from dream to nightmare. I have a deadline and need to start all over somewhere else. Chat would have done so much better for way less and I’d of had a finished product at the end. I’ll be disputing this with my bank and never using again. Find something better. Also don’t be fooled when you sign up. They don’t tell you that hefty annual price you pay only comes with a limited amount of credits & you run out quick! Pointless. You’re stuck paying for additional credits very quickly,

2026-05-09