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Nichole

United States

1 Reviews
3 Reads
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1 review

Canvasonsale.com

Quality-Shipping cost misleading

Two issues, one of our canvases came crooked and will not sit along the wall flat. The next issue, if you buy vouchers from Groupon, or pay directly on the website, and put your zip code in, the estimate shipping amount should not jump from $16 to $60. If you enter the correct zip code in the estimated shipping cost area, the cost should only go up/down a few dollars. The lady on the support line was no help. I get it’s going to Hawaii, but you should not mislead customers by asking the zip code, giving a lower shipping cost and then having it rise to over $60. Don’t ask for a zip code if you’re not going to be anywhere close to that cost!

2026-05-13