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Lotte

Netherlands

1 Reviews
3 Reads
1 Useful

1 review

Linennaive

Nice dresses but don't expect refunds

The dresses were really nice. Mine were sadly too big so I wanted to return them and get a refund. I was in contact with them and I got all the information, very quick response. Sent the package back and all of a sudden it was impossible to get in contact with them again. I got notivied by the post office that it was delivered. Haven't heard a single thing from them. Luckily I paid with Paypal, I sent them a message via Paypal but also no reply. In the end I went to Paypal to ask them for my money back. So if you buy something here, know that you actually cannot return it, or only with a lot of trouble. Also they have some kind of address based in the UK, but I don't know what that is because the money is transfered to some Chinese account, the dresses were also shipped from China and I had to return the dresses to China (and pay the return costs myself - 50 euros).

2026-05-14Helpful 1