Hi Two days ago I purchased a Ryobi…
Hi Two days ago I purchased a Ryobi electric 4V screwdriver; I'm completely satisfied with this unit (FVD01K), although I'm not 100% happy with the lackluster customer experience I had at the local Portchester Home Depot store. (There was no person at the Customer Service desk during the 20 minutes or so I was in the store.) I was informed (via "Live Chat") on the Home Depot website that this tool was available on site, and they gave me two reservation numbers, one for this screwdriver and one for the charger, which I also purchased (It's was delivered free-of-charge later the same day). But when I showed up at the store to pay for and pick up my new items, not only did they not have a record of the reservation numbers, but the only FVD01K unit they could supply me with was one which came in a bkx which had been opened (sloppily) on one end. And when I returned home, I discovered that the 2 bits which it was supposed to come with were not in the box. I returned to the store this morning to try to exchange it for another one which had not been opened, but the person who (kindly) tried to help me was unable to locate another one for me. He suggested calling the company (Home Depot?) to explain the situation, but I can't be bothered to do that - I don't want to spend the time on the phone requesting the bits to be sent to me via the mail because I already have several screwdriver bits which fit the FVD01K. The-long-and-the-short-of-it is that I'm perfectly happy with my new RYOBI Screwdriver ... I'm less that pleased with this Home Depot store. In any event, the original purpose of this message was to submit a product review in order to get my name on the list for a chance to win the $1,000 Home Depot Gift Card. Please enter me.(Thanks)