Why bother
Tried to have a rapid repair done online, can't dot it. 6 CS reps online could not figure it out, 3 phone calls to CS, 3 transfers to technicians, still can't figure out. Item is under warranty, but THEY can't figure out how to fix their own online option. They cannot do the repair contact on the phone, not willing, the system won't allow. I got what I paid for, a crappy trimmer that failed after 6 uses.