Absolutely pathetic service by Bank AL…
Absolutely pathetic service by Bank AL Habib. I visited Pakistan in February 2026 and wanted to open a current account, so I visited the bank and provided all the documents they requested. Meanwhile, I returned overseas and after almost 2.5 months I contacted one of the branch staff members on WhatsApp, as he was handling my account application. He then told me they did not have my overseas tax file number. I was honestly surprised because this could have been communicated much earlier instead of waiting months. After that, there was complete silence again for another month. I followed up once more, and this time I was told they needed a better quality scan of my passport. Again, I was left wondering why nobody reached out and asked for it earlier instead of making me chase updates repeatedly. I am extremely disappointed with the level of communication and service I experienced. The delays, lack of follow-up, and poor coordination made the entire process very frustrating. Not recommended based on my experience.