Very poor customer service
Part of my order was cancelled, saying the item was discontinued. I got an automated email telling me someone would reach out within 2 business days. 3 business days later, nobody had reached out, so I did. I was informed they were busy, and they didn't know of a replacement. I looked, and the same item was still showing as available, with a different part number at a higher price. I inquired about getting free shipping, since I'd ordered enough to get free shipping on my original order. I was told I had to place the order 1st, then they could submit a request to credit my shipping charges. So I did, and I was never communicated with again, and shipping charges remained on my order. Please stop making your customers jump through hoops so you can raise prices after orders have been placed.
