Very positive so far!
I have just finished my onboarding meeting with Jesse Bueno. Jesse was very friendly and professional. I appreciated that he had worked for a few years as a receptionist for Moneypenny before becoming part of the onboarding team; I'm sure that experience helps him relay the types of questions the receptionists need to filter. I also appreciate that Moneypenny offers plans scaled to meet the needs of a variety of customers. We only need a small number of hours of answering service per month, so it is nice that we don't need to pay for a bunch of minutes we will never use.