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DeborahKim

United States

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ACIS Educational Tours

Our venue in Chester at the cathedral was appalling.

Our venue in Chester at the cathedral was poorly advertised and coordinated. There were NO posters advertising our concert and zero communication with the church staff inside the cathedral aside from the volunteer coordinator who greeted us. She had us relocate changing sites several times- The sextan (custodian) REFUSED to provide chairs (stacked in the church for another concert later in the day and at the other end of the cathedral) He said “you are not providing a concert but singing a few songs”. A few of our audience guests helped themselves to the chairs- what miserable hospitality. Many of them sat on the floor. The sextan a went so far as to demand those patrons who had helped themselves to chairs to get out of the chairs they had secured and sit on the floor of the cathedral. No one got out the chairs after being berated by the sextan and his assistant. We sang our hearts out. A magnificent venue and opportunity ruined by poor communication and unspeakably bad behavior by support sextans. Our tour leaders and choral director tried their best to turn this situation into around. There was no separate changing area - we all had to dress together. Our music was wonderful but we the singers were very upset. Appalling. I’ve not seen anything like this while on a tour

2026-07-06Verified