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Zoe Collins

United States

1 Reviews
5 Reads
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1 review

WestBow Press

I spoke with a woman named Karen Stansberry…

I spoke with a woman named Karen Stansberry, she was incredibly rude, seemed like she was upset I wasn't immediately sold within moments. Perhaps it's a commission she's after, because the focus was on me choosing a package. She tried to flaunt her "15 years od experience" at me tried to make it seem like using their company was the only option, no one else would give me the time of day, and anything else I might decide to do would be "unrealistic". Then she acted like I was trying to be cheap and said I should go self publish on amazon. The issue is not money at all. She did exactly what she was accusing me of, wanting a reward with no effort. We spoke on the phone around 3:45pm California time on May 19th. If someone working in management for WestBow would listen to our call, I think you'd find it enlightening. Perhaps she was having a bad day, but it was a terrible encounter I had with you guys and an absolutely awful first impression. I've never written a review about anything ever, but after the awful phone call, I had to get in touch somehow with management. I hope you see this. Thank you for your time. I hope you really are good people.

2026-05-20