Riddled with issues and shocking after sales service
For a Mower that is sold as a premium product unfortunately the after sales are awful!! I had the mower for a little over 2 months and in that time I’ve had to replace the from sensor twice and the mower has never made it round the garden without either getting stuck or breaking down. The after sales have been shockingly bad, the first point of contact is an AI chatbot with limited knowledge who then passes your information onto a member of staff who then should email you…. Imtje first time it went wrong I was waiting nearly a week for for a response. I have since requested my money back as I am so fed up with the issues and have so far been waiting 5 days for any sort of communication from them