Problems with returns
Despite the information on the website, returns are not always possible. After contacting customer service about a problem with the shoes, I was informed that my region was not yet supported, despite the presence of an "overseas warehouse," which was not mentioned at the time of purchase. When I requested a resolution to this issue, I was told to accept a small, partial refund or return the product in person (which would be half the purchase price). Generally speaking, I don't recommend buying anything unless you're absolutely sure the product will fit you.