Very Satisfied
I've kickstarted and bought multiple bags from Wool & Oak at this point, and many of them have become daily drivers. I sometimes miss some of their older models (the Weekender Kit was amazing). I think there's really only been one bag I was kinda meh on, but everything else has been very high quality and a pleasure to own. Their customer service is also very quick to respond and very helpful! From normal use I've run into some issues over the years (bag feet, wheels, zippers, etc) and their support has always been very quick to help get the issues resolved quickly. This review is also a result of a great experience with customer service. Kind of mixed feelings since I enjoy owning things that stand out and aren't overused, but at the same time I think W&O deserves to be used by more people.