Vacation Rental
Booked an apartment for a vacation through evolve. The listing stated that it was a no-smoking home. When I arrived and opened the front door, I was smacked in the face with a ridiculous odor of cigarette smoke. My mother was along for this trip and has numerous health issues. The unit was unliveable due to the heavy odor of cigarette smoke. We spent as much time as possible out of the unit because of how bad the odor was. All of our clothes and belongings that we brought into the unit smelled and we had to wash or throw away all of it. The management company, Evolve, was absolutely no help what-so-ever. You can't even talk to a real person, we had to go through some ridiculous AI software before we could even try to get in contact with a person. After getting in contact with the company they beet around the bush like no tomorrow and did nothing to solve the problem during our stay; or remedy the absolutely terrible experience that we had while staying in the unit. BEWARE of renting units from this management company as it seems all they care about is getting a paycheck.