Giving 1 star as I can't go lower!
Giving 1 star as I can't go lower! Very disappointing experience. I would think carefully before purchasing a Rotimatic unless the company significantly improves its after-sales and warranty support. I purchased my Rotimatic 5 months ago, but the touch screen did not work due to a faulty front panel and it has been sitting unused ever since. Despite contacting customer support repeatedly, I have received no communication at all for the past 4 months, and I still have not received the replacement panel. It is extremely frustrating that the warranty period continues to run while the machine is unusable due to a fault. For such an expensive product, I expected much better customer service and after-sales support.