0 stars for customer service (again)
I placed an order for pick up at a warehouse that’s close by me, I arrived for pick up, the person was able to load the item into my car without issue, I realized they needed me to put the seat down so I went around to do that, they loaded the item into my car and everything was completely fine. As I was securing my item, some random guy who was not involved in the pickup at all started accosting me about how “next time” I should help them load the item into my car, berating me with insults over absolutely nothing. His breath wreaked of alcohol, speech slurred, etc., this was probably the most insane experience I have ever had with a furniture store. Not to legitimize his concern, but had the employee asked me to help them I would have definitely helped them, however, in a warehouse environment, communication is essential, and since they didn’t ask for help, I didn’t feel the need to get involved, this is their job, it’s what they’re paid to do. So to the drunk that works at the Crate and Barrel warehouse in Eagan, Minnesota, don’t worry about me, there won’t be a next time.