I have been using the my Theradome for…several years
I have been using the my Theradome for several years now. I’m not sure if my hair has re-grown at all but I do feel like it hasn’t gotten any worse. I especially want to give a thank you to Adele at customer service. She spent a lot of time with me on the phone because after 540 some treatments, my helmet stopped charging and so I couldn’t do a treatment. She was very patient with me, went through the process of checking if the battery needed to be reset or if I might need a new battery which neither turned out to be the case, but the problem was the plug.When I switched to a different plug and did a few things that she instructed me to do my Theradome worked perfectly. She was absolutely wonderful, calling me back hours later to check on it and even the next day, I can’t praise her highly enough for her great customer service.