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2 Reads
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1 review

HelloTalk

Banned without reason, support went silent after one generic reply

Banned without any valid reason or explanation. I received no prior warning, no specific violation cited — just a vague notice saying my account was suspended due to 'reports.' When I emailed support asking for details, they gave me the same copy-pasted response with zero specifics. After I followed up multiple times, they simply stopped replying altogether. This is not how a legitimate platform treats its users. If there was a genuine violation, I deserved to know what rule I broke. Silence is not customer support — it's negligence. Avoid this app if you value account security and basic transparency.

2026-05-30Helpful 1